Price will be displayed in the correct currency based on your location:
Australia: $AUD, United States & Rest of World: $USD
POSTAGE / DELIVERY TIMES
Prints ship from Melbourne, Australia or Los Angeles, U.S.A. The closest location to you will ship your order, unless stock is sold out and only available at one of the locations. For limited edition releases, please allow upto 3 weeks for your order to ship. You will recieve a tracking number when your item is shipped.
Please read the 'Postage / Delivery Times' above before contacting us about your order. If your order has not arrived within the expexted delivery times, please send an email to: email@example.com
EXCHANGES & REFUNDS
To preserve edition numbers and limited edition qantities, all orders are final. No returns, refunds or exchanges.
DUTIES AND TAXES
If there are any, the purchaser is responsible for all duties and taxes. The majority of our shipments do not incur fee's.
Products deemed to be damaged upon arrival may qualify for replacement. You must contact us within 7 days of recieving the product, and the item must be returned within 14 days of reciept in it's original packaging. Please be aware any items listed "made by hand and unique, may have minor imperfections, and these are an intended part of the process". Any return shipping is the responsibility of the customer. Replacement of any damaged items, especially items listed with "minor imperfections" will be at the sole discretion of Nick Thomm Pty Ltd. If the "minor imperfections" are consistent with the majority of products sold, a replacement will not be accepted. The artwork sold on nickthomm.com is part of tactile process therefor buyers accept that "minor imperfections" are part of the creation process.
PRIVACY & SECURITY
We are dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. Your financial details are passed through a secure server using the latest 128-BIT SSL (Secure Sockets Layer) encryption technology. 128-BIT SSL encryption is the current industry standard.
CUSTOMER SERVICE POLICY
We are committed to providing excellent customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. Nick Thomm Pty Ltd, reserves the right to update these terms at anytime as is necessary.